Frequently Asked Questions
Find answers to common questions about our premium dog gear
How do I choose the correct size for my dog?
Please refer to our detailed Size Guide found on each product page. We recommend measuring your dog's neck circumference, chest girth, and back length for the most accurate fit.
Are your products suitable for all weather conditions?
Yes, our gear is designed for high-performance use in various climates, featuring weather-resistant materials and breathable fabrics to ensure your dog's comfort year-round.
Can I wash the harnesses and apparel?
Most of our products are machine washable on a gentle cycle at 30°C. We recommend using a laundry bag and avoiding fabric softeners or tumble drying.
What materials do you use in your products?
We prioritize durability and comfort by using high-grade ripstop nylon, breathable mesh, and recycled materials where possible to ensure longevity and sustainability.
Do you offer a warranty on your gear?
We provide a 2-year warranty against manufacturing defects. This does not cover damage caused by chewing, normal wear and tear, or improper use.
Can I modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our support team within 30 minutes of placement if you need to make changes.